pp108 : State Properties Interface

State Properties Interface
This topic describes the tabs and fields that appear in the State Properties interface.

General Tab

Field Description
Description Provide the description of the State.
Applicability Service

Often, the case workers or knowledge workers need to take decisions to choose the most applicable sub-set from next set of follow-up activities, based on the context and data available for a Case. In such scenario, it becomes necessary for a case worker to consider all the possible options and exceptions available for executing a task.

The Applicability Service is a feature that helps a case worker to accomplish tasks easily, while considering all the possible options and exceptions by implementing the required business logic on a Web service. When the Applicability Service feature is selected for the State, it becomes applicable for all the activities within the State. When the activities within the State are executed, based on the work option or exception the Applicability Service is triggered. Refer to Using the Applicability Service in a Case Model for more details regarding configuration and related usage.

  • Select Business Process or Web Service from the Applicability Service list.
  • Click to browse and select the related business process or Web service.  
    • If Business Process is selected, then only the process models that implement the contract shared are displayed. Implementation of such business processes are based on Contract First Development option with the WSDL that is shared. 
    • If Web Service is selected, then only the services that implement the WSDL are considered. 

Duration Tab

The duration at the state level allows to specify the due date and define escalations when the due date expires. It is applicable for all the activities within the state. If all the planned activities of the state are not completed within the time specified in the due date field, the task will be escalated to the appropriate users based on the configuration.

Field - Description
Use Business Calendar   While specifying the duration for the State, you may use a business calendar to ensure that the duration for the State is considered based on the working and non-working days that you have defined in the business calendar. Select the Use Business Calendar check box and click to browse and select required business calendar from the Select business calendar dialog box.
Duration Days Provide the duration for the current State in number of days.
Hours Provide the duration for the current State in number of hours.
Minutes Provide the duration for the current State in number of minutes.
Escalate to

Select a User from the Escalate to list, who must be notified if the activities within the State are aborted.

  • Manager of the User - Select this option if you want to notify the manager of the current user of the Case.
  • User defined by Case variable - Select this option if you want to notify the case worker or user whose name is defined through the Case variable. When you select this option, the User field is enabled. Click to browse and select the required Case variable referring to a user from the Select a Case Variable dialog box.
  • User who created the case - Select this option if you want to notify the user who instantiated the Case instance.

Annotation Tab

Provide any important information about the State which you may want to reuse later.